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The Enclave Apt in Silver Spring MD Complaint - Terrible Maintenance Team
The Enclave Apt in Silver Spring MD Complaint

The Enclave Apt in Silver Spring MD Complaint

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Terrible Maintenance Team


I am a current resident of The Enclave and have been living there for over 3 years now, the building is convenient and I like the Shuttle Services and other amenities.
However, the maintenance is terrible. The maintenance folks can be very unprofessional, and do not follow proper instructions.
Personally, I have seen them using their keys to enter my apartment less than a minute after knocking on the door while we were in the apartment and this happens in numerous occasions even after I reported to the management office.
I have recently submitted a maintenance request and out of the three things that needed to be fixed, they hardly fixed one and then status the request as completed.
Management Office most of the times does not take ownership of the issues. I had to escalade it to get some results...


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